• estimator@alexrestoration.com
  • 724-652-3400

FAQs

Alex has the knowledge to help you decide on the right service for the job.

Who is Alex?

Alex Restoration & Masonry Repairs has been serving New Castle, PA, and the surrounding areas since 1981. Through our quality workmanship, attention to detail and prompt service, we have built a solid reputation of customer satisfaction.

Our mission is to provide our customers with the most professional, courteous service and quality workmanship.

What services do you offer?

We offer Exterior Cleaning, Masonry & Chimney Repairs, Brick & Stone Replacement, Water Proofing, Sealants & Caulking, Basement Waterproofing, Paint & Graffiti Removal, Structural Repairs and Tuckpointing.

What products do you sell?

Wood Burning Inserts and SS Chimney Liners.

What brands do you use?

Napoleon and HomeSaver

Can you explain a little more about your services and what you have to offer?

Sure. Below is a more detialed explination of what we have to offer and what it means for you.

Solid Tuckpoint (100% Tuckpoint)
All vertical and horizontal masonry joints shall be routed by experienced masonry mechanics with special routing power tools designed to eliminate damage to edges of abutting masonry, or by raking tools to a depth of ¾”. The routed joints will then be flushed out with water to remove all loose, sandy residues and to prepare them for the masonry mortar application. Each joint cavity will then be packed to its full depth and tooled to a hard surface.

Defective Tuckpoint: All vertical and horizontal masonry joints shall be thoroughly inspected by experienced masonry mechanics. Those joints found to be defective will be routed with special power routing tools designed to eliminate damage to the abutting masonry, or by raking tools to a depth of ¾” (Joints which are missing and the areas that have structural cracks will be considered defective.) The routed joint will then be flushed out with water to remove all loose residues and prepare them for the mortar application. These new, full and solid joints will match as closely as possible, the appearance and color of the adjoining wall. After this process has been completed, the walls will be washed to remove any excess mortar.

Defective Tuckpoint (where needed)
We also perform defective tuckpointing where we will only address the areas that are in need of repairs. The same procedure above for Solid Tuckpointing will be applied where needed.

Cleaning
The process will be applying a bio-degradable cleaner, Deidrich Restoration Cleaner, scrubbing with soft bristle brushes, then hydro washing it off with water pressure. (We cannot be responsible for minor touch up painting caused by duct tape removal, or inside water damage due to leaks around windows.) We will clean the heavy carbon stains and deep-set mildew on horizontal surfaces, stone headers, and windowsills. The process used will be applying a bio-degradable, Black Encrustation Remover, Diedrich 808 x, letting it stand to dissolve the carbon, then hydro washing it off with water pressure. This process will be repeated several times. Deep-seated carbon stains may not clean 100%.

Caulking
We will cut out existing caulk, install backer rod where necessary, and replace with new MP1 Sonneborn caulk. Color chart will be offered to match. We will caulk using MP1 Sonneborn, a unique developed weather-resistant elastomeric polymer that possesses a balanced adhesive strength, effectively resists moisture and withstands movement (movement capacity 25%). We use the following brands:

– Dow Corning
– Tremco
– Sealing

We will seal all of the stone on the wall and all planters with Prosoco Sure Kleen Weather Seal Block Guard and Graffiti Control. This Sealer is a clear, solvent-based silicone elastomer formulated to weatherproof sandstone and concrete block. Block Guard and Graffiti control protects masonry surfaces from repeated graffiti attacks without altering the natural appearance. Block Guard and Graffiti Control penetrates and fills pores to prevent water penetration through exterior walls exposed to normal weathering.

Omega Seal 333
This Sealer was developed especially to keep moisture out and to preserve masonry surfaces: such as brick, stone and concrete by providing hydrophobic protection to masonry surfaces through the formation of a semi permeable membrane. This flexible membrane remains intact through thermal movement of the masonry. This is a long lasting sealer designed to withstand all weather conditions. It is breathable and rejects water in its solid state. The unique blend of inorganic silicone polymers provides maximum resistance to destruction from ultraviolet light and acid rain.

Conproco Shield M.
This penetrating alkoxysiloxane water repellent has the following Performance Characteristics: Breath ability; water vapor permeable, Clear Result; will not darken or alter light reflection of substrate Increases Durability; repels water from penetrating substrate.

Conproco Shield MX.
This penetrating aqueous alkoxysiloxane water repellent has the following Performance Characteristics: maximum protection (passes ASTM E514, 100% no leakage, 94% reduction in water absorption), Long term protection (advanced silicone technology) Environmental protection (mitigates carbonation, effective chloride ion screen, UV stable, unaffected by microbiological activity) Breath ability (water vapor permeable), Clear Result; (will not darken or alter light reflection of substrate when properly applied to a dry and untreated surface) Increases Durability; (repels water from penetrating substrate. Most damage to concrete, masonry and stone is due to water entry) Environmentally friendly (water based technology, low odor, easy handling and clean up), VOC compliant (meets all current 2006 VOC Emission standards for waterproofing, concreter/masonry sealer.)

Conpro Set
Used for structural and protective repairs to vertical, overhead and horizontal concrete. The performance characteristics include: low shrinkage; maintains integrity of repair, resists cracking, Thermal compatibility; prevents delaminating due to temperature change, Corrosion protection: protects reinforces steel in repair zone and suppresses ring anode effect, Durable: resistant to weathering action, excellent freeze/thaw stability and abrasion resistance.

Conpro Lastic
A waterproof, elastomeric, crack bridging, anti-carbonation membrane used to protect vertical concrete block, brick, stucco and EIFS from water and contaminant entry. Will bridge minor cracking. The Performance Characteristics are: Flexible; retains elasticity at low temperatures, Breath ability; water vapor permeable, Alkaline stable; formulated for highly alkaline substrates, Durable; UV stable, mildew resistant, Colorfast; premium quality, exterior grade pigments, minimize fading, Anti-carbonation; mitigates carbonation of concrete. It is available in sanded and smooth finishes and has an extensive color spectrum. We will apply two 15 mils, wet coats to provide a waterproof membrane.

Textures
available in sanded and smooth finishes. Extensive color spectrum; 57 standard colors and custom matching.
Waterproof; two 15 mils. wet coats provide waterproof membrane.

Solid Grouting
The process used will be as follows: Each vertical and horizontal joint will be thoroughly inspected by experienced masonry mechanics. Then the defective joints will be routed with special power routing tools designed to eliminate damage to the abutting masonry, or by raking tools to a depth of ¾”. The routed joints will then be flushed out with water to remove all loose residues to prepare them for the mortar application. Each and every joint cavity will then be packed to its full depth with a specially designed masonry-grouting tool. These new, full and solid joints will match as closely as possible, the appearance and color of the adjoining wall. After this process has been completed, the wall will be washed to remove any excess mortar.

Paint or Graffiti Removal
The process will be applying a bio-degradable, heavy duty Sure Klean Paint Stripper, letting it stand to dissolve the paint, then hydro washing it off with water pressure. This process will be repeated as many times as needed in order to remove all of the paint.

Clean and Neutralize
Following the Graffiti Removal the Masonry will be neutralized and then restoring it back to its natural color and beauty. The process that will be used will be applying a biodegradable cleaner. Sure Klean Restoration Cleaner, scrubbing with soft bristle brushes, then hydro washing it off with water pressure.

Painting
We will power wash the exterior and then prime and paint with two finish coats of Sherwin Williams Best Exterior Latex Paint. We will also repair any loose areas by re-nailing, wood putty where necessary and caulking all seams to make it watertight. We will then re-tar all flat metal areas.

Waterproofing inside basement walls
a concrete saw to cut the concrete 1 foot around the entire perimeter of the basement where specified. Then we will remove the cut concrete and dig down to the footer and remove all dirt, gravel, and debris. Next we will put down plastic, then washed gravel and a 4″ perforated French Drain Pipe. The floor will also be cut over to the existing floor drain and plumed into the new French Drain. A 1″ hole will be drilled into the core of every bottom cement block. A plastic weep tube will be inserted into the 1″ hole in the block then inserted into the French drainpipe. Then we will cover the French drainpipe with washed gravel, add a 6″ vinyl strip, and re-cement floor in the area that was cut.

Sump Pump Process
We will install a sump pump including the sump pump crock with lid and plum it and wire it and install a 11/2″ PVC discharge pipe into the new exterior drain pipe.

Patching & Concrete Repairs
(Comproco set) is a polymer-modified repair mortar for vertical and overhead repairs. It is weather and abrasion resistant including deicing salts, carbonation, chloride and chemical attack. It is also crack resistant.

Waterproofing
With a clear, non-yellowing water repellant called Prime-A-Pell, designed to help keep masonry clean and help prevent further erosion.

THOROCOAT
Thorocoat is a waterproof coating to protect the chimney crown

LATEX BASE DRYLOK MASONRY WATERPROOFER
Latex Base DRYLOK Masonry Waterproofer is a low odor, water clean-up formula for waterproofing all interior, exterior, above or below grade masonry walls, cinder and concrete blocks, stucco, brick, retaining walls, basements, concrete swimming pools and foundation. No pre-mixing or pre-wetting necessary.

– A masonry waterproofing paint
– Ready mixed
– Tintable
– Low Odor
– Non-flammable
– Guaranteed to stop water even under pressure
– Withstands 10 pounds of hydrostatic pressure, greater than a wall of water 22 feet high
– Clean up with soap and water
– Applies easily with brush and/or roller
– Complies with all current VOC and/or VOS
– 10-year Warranty
– Latex Base DRYLOK Masonry Waterproofer is available in:

Latex Base DRYLOK Masonry Waterproofer is a low odor, water clean-up formula for waterproofing all interior, exterior, above or below grade masonry walls, cinder and concrete blocks, stucco, brick, retaining walls, basements, concrete swimming pools and foundation. No pre-mixing or pre-wetting necessary.

Stainless Steel Liners
We will provide and install two stainless steel chimney liners. The liners are HomeSaver Ultra Pro brand and come with a lifetime warranty. The process includes installation of one of the best light flexible liners you can buy, featuring the patented “Roll-Lock” seam design and crushproof durability that has made HomeSaver a favorite for decades. Thiese liners are among the few that are approved to be cleaned with a wire brush vs. other cheaper brands that recommend nylon because they use lower grade materials. Also included is an insulation package to reduce condensation and a stainless steel integrated rain cap with animal guard/spark arrestor.

We also sell an array of wood burning appliances, chimney accessories, and fireplace and hearth accessories. Please ask your representative for details.


Oakdale Fireplace

Stay Warm All Winter

HomeSavers

HomeSaver is the premier company for chimney liners, chimney caps and energy-saving fireplace dampers for residential use - and Alex Restoration has the knowledge and experts to do the job right. The HomeSaver brands include: HomeSaver, Lock-Top, Gelco and Lyemance. The company has been providing the highest quality materials to skilled chimney professionals and hearth products retailers for almost 30 years. All HomeSaver products are protected by a lifetime warranty.

Chimney Repair

Alex Restoration is proud of the excellance that our workers achieve. If you are happy with our work, please let the world know!